Change Management Communication Tools 

Change management communication is the method of informing and delivering the right message to the right audience at the right time about the change project. There are many strategic approaches that guide to communication of the change initiative effectively. Today, we’ll discuss change management communication tools; steps involved in the process, top tools, benefits, and challenges of change communication tools.

Process of Change Management Communication

  • Analyzing the impact and company’s readiness for change by defining change vision and objectives
  • Evaluating change factors and their impact on all the stakeholders and the company’s operations
  • Developing a change management strategy comprising communication, stakeholders, resources, engagement, sponsorships
  • Creating a change action plan with a specific timeline and steps
  • Implementing the change action plan with measurable outcomes and adjusting the activities relevant to feedback
  • Evaluating the change communication results and outcomes relevant to the lesson learned evaluation

Top Change Management Communication Tools 

Let’s discuss the top change management communication tools and they’re as follows;

Troop Messenger

Troop is a mobile application communication tool that allows users to save the complete conversation history. It helps the group creator to set moderators and admins of the chat to manage the group. The team could discuss the change project top, and the manager would moderate the group.


Slack is a very popular mobile application and desktop software that serves as a team communication center. You can develop different boards for anything and everything; it allows you to tag people in the conversation so that they can find it later. The tagging feature plays a key role when you are discussing a particular issue.

Face-to-Face Meetings

When the change leaders have face-to-face discussions and conversations with the team members and stakeholders; then it allows them to explain the reasons for change. It plays a key role in the change project and it encourages them to share their feedback. Most importantly, the one-on-one conversation leads to building emotional connections with employees and team members.


Playbook is a victory and winning guide that helps change leaders. It allows the managers to guide their team members to become ready for the change.

  • Setting goals for the project
  • Vision statement
  • Impacted people and systems directly or indirectly
  • Launching the new technology

Town Hall Meetings

Town hall meetings help the company’s leadership and change managers to effectively discuss the change project with all levels of employees. They could explain the change project vision effectively during the meeting. It is significant that you should start the conversation with the question and discuss the changes upfront, rather than make them wait till the end.

Bulletin Boards

Employees and team members put their questions on the bulletin boards, managers would answer the questions. For instance, some companies introduce multiple color index cards for different departments; it allows them to offer a more relevant answer.


Employees and team members experience a lot of uncertainty during the change project, mostly due to the limited information relevant to the change project. The Blogin platform serves as an internal company comprising of company’s information. Employees and team members could share information, search the information, and make suggestions about the changes. The platform allows members to conduct meetings without disrupting the project flow.


Redbooth employs the task system to limit and redirect communication. The objective of Redbooth is to limit the communication that is irrelevant to the project and allow only the relevant communication. However, it allows them to organize, tag, and move tasks to maintain concise communication and avoid repeating the questions.


Gensuite is a very effective change communication tool and it highlights the change impact. It allows team members to manage and plan risks while dealing with legal compliance. It has features like automated conversation, limiting members, and customization.


Calendly is another great change communication tool that helps to generate a unique code and attract others with the code on the calendar. If someone is scheduling a meeting, then they need to select an available slot in the tool.

Benefits of Change Communication Tools 

Some of the main benefits of change management communication tools are as follows;

  • Tools help people comprehend the change project
  • Decrease the disruption rate without avoiding the concerns of employees and stakeholders
  • They embed the accountability measures and clarity of delivery
  • Boosting the morale and confidence level of employees by engaging with them
  • Attract the attention of customers, employees, and stakeholders and amplify the adoption rate

Challenges of Change Communication Tools 

Some of the main challenges of change communication tools are as follows;

  • Software and application tools are expensive
  • Complicated to comprehend their function
  • Time-consuming
  • Employees and stakeholders aren’t on board with the particular communication tool
  • Limitation of every communication tool relevant to the differentiated organizational setting

Conclusion: Change Management Communication Tools | Channels for Change Management Communication 

After an in-depth study of the change management communication tools; we have realized that change communication tools are highly significant for the change project. If you are learning about the tools and channels for change communication; then you should keep in mind the abovementioned the abovementioned advantages, disadvantages, tools, and steps involved in change communication.

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