Category: Crisis Communication
Political crisis communication happens when any of the crisis hits the company like; public safety, reputation, operation, natural disaster, security incidents, public health emergency, and controversial policy. While dealing …
Situational crisis communication theory by Timothy Coombs developed and proposed the theory and model in 2007. It outlines that crisis managers should streamline their strategic crisis response relevant to …
Stealing Thunder crisis communication strategy is the method where the company shares and discloses the information with the public before the media starts playing the information. It was a …
Southwest Airlines is the world’s leading low-cost American airline and aviation company. The airlines experienced a crisis of delaying and canceling thousands of flights during the peak winter holiday …
Rapid response communication strategy is the method of creating content quickly relevant to the crisis event, disruption, and emergency situation. It plays a critical role in the public relations …
Online crisis communication is the method of employing multiple digital and online media channels during emergency and disruption situations. The online and digital media channels are quick, speedy, and …
Nike is the world’s leading sports apparel manufacturing American multinational company. The brand started its business in 1964 and it has earned a global reputation for innovation, quality, style, …
Golden hour is the first hour of any crisis event and it plays a critical role for the company to gather its facts and develop a crisis response. The …
Lululemon is an athletic wear American multinational company. Chip Wilson founded the athletic wear company in 1998. The sportswear brand received a lot of criticism from the public and …
KFC (Kentucky Fried Chicken) is the world’s leading retail chain fast-food brand. The fast-food company experienced a logistics crisis which resulted in the form of out-of-stock chickens and it …