According to an estimate, roundabout 50% of the change programs of organizations fail. That’s why it is highly important for management to beware of the process like training employees how to implement changes, coordination, and planning. Change is the only constant in the world, it allows businesses to evolve and scale up to the latest market trends. Today, we’ll discuss the step-by-step guide on the change management process; potential challenges in the process, and how to overcome them.
Change Management Process – Steps
Some of the main steps in the change management process are as follows;
Setting Change Objective
First of all, you should define your goals and objectives for the change management that you want to achieve through the process. In order to develop clear goals and objectives for the change process, it is significant to beware of the existing state of your organization and know where you to be in the future.
If your change goals and objectives aren’t aligned with the company’s vision and mission, the change process is highly likely to fail from the start. You have to make sure that your change goals and objectives are relevant to the company’s vision. When the organization transforms relevant to its vision and mission statement, then it allows them to stay close to its core values and identity.
Get Team onboard
You can’t bring change over the entire organization single-handedly on your own. I understand that you have got the knowledge and tech expertise, but you can’t execute the change all by yourself. You need the support and helping hands of your team, and that’s why it is significant to bring your team on board.
In order to bring your team on the same page, first you should present the problem or issue that needs urgent change in the organization. While presenting the case, your focus should be on the good of the organization, and not your personal desire or goal.
Selecting Change Leader
The support and assistance from every member of the organization are highly significant. Everyone has got the knowledge and expertise in different areas; they would lead the change management program in various directions and areas. They are like your managers and change leaders; they would collaborate with you and coordinate various activities at the micro-level. You should have an open, honest, and heart-touching discussion with your team leaders, discuss with them the details of the change program, and share responsibilities with them.
Discussing the Vision
After selecting the change leaders or managers, next you should discuss the change management program or vision with the entire team. Your focus should be on bringing everyone on the same page, and not simply because you are their boss and they have to agree with you based on your orders. You will achieve the maximum results when every member of the organization is onboard and shares the same vision.
Availability of Resources
While planning the change program and setting, you should make sure to recognize the availability of resources and funding. It comprises various things like software systems, tools, equipment, and infrastructure. Some of the tools you require would be practices, strategies, the rethinking of priorities, training, and development, and re-education tools. A clear and timely reporting system would smooth the communication channel and make sure the distribution of resources and funding.
Once every member of the organization and the change leaders are onboard with you on the change management program. Next, you should remove all the disruptions and roadblocks that are on your way. Otherwise, the team won’t achieve the maximum and optimum results.
- Know when to reassign and redistribute the roles and responsibilities of every team member
- Provide training to your team members to learn the latest skill and expertise
- Acquiring new tools and equipment for the implementation of the latest system
- Tools and procedures you need from the old system to make the new system work
Dividing Goals Smaller
Bigger goals and objectives would baffle your team members and leaders, it is significant that you should subdivide your objectives into smaller goals. If your team finds it difficult to subdivide those goals into smaller milestones, then you should help them to do so. Your team would feel happy and excited about completing their daily milestones.
Celebrating Initial Success
Nothing would make you feel more excited than early and initial success. It boosts the morale and motivation level of employees so that their efforts are working and delivering the optimum results. It discourages them when their efforts aren’t paying off. You have to set achievable goals and objectives intentionally, rather than setting difficult ones. You should connect with such team members that play a significant role in achieving the maximum results.
Change management comprises various stages like planning, controlling, managing, organizing, analyzing, and evaluating. There should be synchronicity among all of those stages in order to reach your goals and objectives. It is important to track and analyze the performance that how things are unfolding for you. Some of the questions that you should keep in mind are as follows;
- How long it would take you to reach and achieve your milestones
- What caused the delay and why
- The potential disruptions and roadblocks in your organizations
The energy and excitement about the latest project among your team members would start declining after a few months. Therefore, it is significant that you should have regular meetings with your employees and boost their morale and motivation levels up.
As they say that change is a continuous process. You don’t have to stop after achieving your goals and objectives. You should keep on tracking and analyzing your performance, and beware of the roadblocks and disruptions that have risen after implementing the change initiative. Once you have achieved success in your change program, next you should make it uniform and consistent in your organizational culture.
Challenges to Change Management Process
Some of the key challenges that would come to the surface in the change management process are as follows;
Before implementing the new system or equipment over the entire organization, you should get it analyzed by experts and professionals. The assessment professionals could be inside or outside the organization. It is important that you should automate the approval process, as it is the quickest way to keep your routine operations going without any delays.
Flawed Change System
After implementing the changes and following all the prerequisite guidelines, it is possible that you won’t achieve the desired results whatever you were hoping for. It is significant to know whether you can reverse your implemented steps without losing anything or not.
Resistant to Change
Human beings have the inherent nature of not accepting change easily. It is possible that your employees and team members won’t agree to your change management process. It would take them a while to accept the changes, and you should give them sufficient time and space to accept the change and keep tracking their readiness.
The change management process involves constant communication back and forth to update and upgrade your policies, procedures, and strategies. You should have a quick and instant communication channel in your organization so that your employees and team members could access and update documents on the policy and procedures.
Transition in Different Areas
The transition in one unit of the organization would impact the other unit, and it would require instant resolution on both units. If you don’t care about the transition phase and not tracking steps, then you would end up facing problems and issues in various without knowing what causes what.
You need to develop various teams for the change management process to deal with various types of issues in various areas. It would be difficult to bring everyone on the same page in the presence of a lot of distractions and disruptions. You should have a proper system and standard protocol to keep everyone in the same loop.
Conclusion: Change Management Process – Challenges
After an in-depth study of the change management process and various potential challenges; we have realized that change is a continuous process. If you are implementing change in your organization, then you should keep in mind the abovementioned steps in the process; potential challenges that you may face, and know how to deal with them.
Ahsan is an accomplished researcher and has a deep insight in worldly life affairs. He goes Live 3 days a week on various social media platforms. Other than research writing, he’s a very interesting person.