Category: Change Management
Situational crisis communication theory by Timothy Coombs developed and proposed the theory and model in 2007. It outlines that crisis managers should streamline their strategic crisis response relevant to …
Stealing Thunder crisis communication strategy is the method where the company shares and discloses the information with the public before the media starts playing the information. It was a …
Rapid response communication strategy is the method of creating content quickly relevant to the crisis event, disruption, and emergency situation. It plays a critical role in the public relations …
Online crisis communication is the method of employing multiple digital and online media channels during emergency and disruption situations. The online and digital media channels are quick, speedy, and …
Golden hour is the first hour of any crisis event and it plays a critical role for the company to gather its facts and develop a crisis response. The …
Disaster communication is a documented method and process of communicating and sharing information during a crisis. The objective is to provide the correct and timely information to the media …
A dark site is a readymade non-visible web platform prepared in advance and it becomes activated when a crisis situation hits the company. It comprises advanced information and then …
Crisis communication is the method of effectively communicating to address the concerns of the public during a crisis event or incident. The objective of crisis communication is to convey …
W. Timothy Coombs developed the Coombs crisis communication and crisis management model and it offers clear guidelines and framework to help businesses on how to communicate during crisis. He …
Anti-crisis communication is the method of taking precautionary steps, setting guidelines for companies, and preparing them to manage any type of disruption and unexpected crisis event. It allows businesses …
